01
Hire period
The hire period starts on the day of delivery and ends on the day the equipment is returned to us. Extensions can be arranged by contacting us before the agreed return date.
The small print & the good stuff
Other stuff
Our hire terms, good practice guidance, the people we work with, and how we look after the environment.
Terms & Conditions
The key points of hiring from MemoryRental.com, in plain English.
02
Payment
Your first hire is paid upfront. Approved credit accounts move to 30-day settlement terms. We accept bank transfer and secure online payment via the Pay Now button on your invoice. We do not take payments over the phone.
03
Care of equipment
Equipment must be kept in the condition it was supplied in and used in line with the manufacturer's guidance. Any loss or damage during the hire period is the hirer's responsibility.
04
Late returns
If equipment is returned after the agreed date without an arranged extension, additional hire charges will apply at the standard daily rate.
05
Cancellations
Let us know as soon as possible if you need to cancel or change a booking — we'll always do our best to accommodate changes to your production schedule. If your cards have already been shipped out, a one-day minimum hire charge applies.
Good Practice & Data Loss
Simple habits that keep your footage safe from card to edit.
Returning cards safelyBack up before you format
Always copy and verify your footage on at least two separate devices before formatting or reusing any card. A card should never hold the only copy of your material.
Format in camera
Format cards in the camera you’ll be shooting on, not on a computer. This keeps the card's file structure exactly as the camera expects it.
Label everything
Label cards clearly as they come out of the camera. A simple numbering system avoids mix-ups between shot and unshot media on a busy set.
Handle with care
Keep cards in their cases when not in use, away from dust, moisture and static. Never force a card into a slot — if it doesn't slide in easily, check the orientation.
If data loss happens
Stop using the card immediately. Do not format it or write anything new to it. Contact us straight away — the less the card is used after a problem, the better the chance of recovery.
Return cards ready
Before sending media back, make sure your footage is safely copied and verified. Let us know if a card has behaved oddly so we can check it before its next hire.
Our Clients
We supply camera memory to productions across TV, broadcast and film — from single-camera shoots to full series and features.
…plus hundreds of freelance camera operators, DITs and production teams across the UK.
Environmental Policy
Rental is inherently greener than buying — every card we hire out is one fewer card manufactured and eventually thrown away.
Reuse over replace
Our stock is hired, checked and rehired many times over its working life, maximising the value of every card manufactured.
Responsible recycling
When media reaches the end of its life, it is disposed of through certified electronic waste recycling — never general waste.
Minimal packaging
We reuse protective cases and packaging wherever possible and keep delivery materials to the minimum needed to keep your hire safe.
Questions about any of this?
Call or email us — we're happy to talk through the details.